Draft — pending legal review. Version 2.1 · Effective 20 October 2026 · Last updated 19 October 2026. This text is in force as published here; it is being reviewed by a lawyer and may be revised, and any revision that affects you will be announced as described below.
This page is written in English, and the English text is the authoritative version. It is shown in English whichever language you choose in the language switcher, with a short note at the top in your language, until translations of our policies have had legal review.
Everything that governs how Neda eCampus works, in one place. Each document is written to be read by the people it affects, and each says at the top which version it is and when it took effect. Questions about any of them: info@neda-els.com.
For everyone
- Terms of Service — the contract between you and Neda when you use the platform or buy a course.
- Privacy Policy — what personal data we hold, why, where, for how long, and your rights.
- Cookie Policy — every cookie and browser-storage item the platform uses, and how to change your choices.
- Sub-processors — the companies that handle data on our behalf, and where.
- Refund and Withdrawal Policy — your 14-day right of withdrawal, when it ends for digital content, and your rights when something is wrong.
- Acceptable Use and Content Standards — what may and may not be published or posted, and what we do about it.
- Archival and Retention Policy — what happens to a course, and to your access, when it stops being published.
- Copyright and takedown — how to tell us about infringing or unlawful content.
- Dispute resolution — how to complain, and the routes beyond us.
- Accessibility Statement — how accessible the platform is, what we know is not yet right, and how to report a barrier.
- Security — how to report a vulnerability, and what we commit to.
- Imprint — who operates this site, and how to reach us.
For course creators and organisations
- Creator Agreement — the agreement between Neda and the people and organisations who publish courses.
- Data Processing Terms — how learner data is protected when creators teach on the platform, and the terms for organisations that enrol their own learners.
- Payout Terms — how creators are paid, by whom, and when.
- Enrolment-code and discount eligibility — who qualifies for the non-commercial routes, and what we ask for.
Languages
These documents are written in English, and the English text is the authoritative version in every language. Whichever language you choose in the language switcher, they are shown in English, with a short note at the top in your language. They stay in English until translations of them have had legal review.
Version 2.1 (draft pending legal review) — effective 20 October 2026, last updated 19 October 2026. Earlier versions are available on request from info@neda-els.com.