Everything that governs how Neda eCampus works, in one place. Each document is written to be read by the people it affects, and each says at the bottom which version it is. Questions about any of them: info@neda-els.com.
For everyone
- Terms of Service — the contract between you and Neda when you use the platform or buy a course.
- Privacy Policy — what personal data we hold, why, where, for how long, and your rights.
- Cookie Policy — every cookie the platform sets, and why there is no banner.
- Sub-processors — the companies that handle data on our behalf, and where.
- Refund and Cancellation Policy — the 14-day right of withdrawal, when it ends, and when we refund anyway.
- Archival and Retention Policy — retention conditions currently being finalised.
- Acceptable Use Policy — what may not be published or posted, and what we do about it.
- Copyright and takedown — how to tell us about infringing or unlawful content.
- Dispute resolution — how to complain, and the routes beyond us.
- Accessibility Statement — our conformance status and how to report a barrier.
- Security — how to report a vulnerability, and what we commit to.
- Imprint — who operates this site.
For course creators
- Creator Agreement — commercial terms currently being finalised.
- Payout Terms — how you are paid, by whom, and when.
- Enrolment-code and discount eligibility — who qualifies for the non-commercial routes, and what we ask for.
These documents are available in English. Where the site offers a machine translation, the English text governs.